Shipping policy

Shipping Policy

Thank you for shopping with The Pawfect Tail. We are committed to getting your order to you as quickly as possible.

Free Shipping

We offer FREE shipping on all orders worldwide. No minimum order required, no hidden fees — ever.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has shipped.

Estimated Delivery Times

United States: 7–15 business days
Canada & United Kingdom: 10–20 business days
Australia & New Zealand: 10–20 business days
Europe: 10–20 business days
Rest of World: 15–30 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update.

Customs and Duties

International orders may be subject to customs duties or import taxes charged by your country. These charges are the buyer's responsibility and are not included in the order total.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at loyalpaws26@gmail.com and we will investigate immediately.